Representatives of the CQC, NHS and Reading Council meet to discuss review findings
of the town's health and social care system has praised the quality and
compassionate nature of 'dedicated' staff.
watchdog carried out a review of the service, starting towards the end of
October, which focussed on the needs of older residents.
Quality Commission (CQC) inspectors looked at Reading Borough Council,
hospitals, the ambulance service, community health services, GP practices, care
homes and home care agencies during the five-day scrutiny.
Tony Jones, lead member for Adult Social Care, said: "Overall, this is a
very good report for Reading, which recognises our positive work and highlights
examples of good practice, as well as providing constructive feedback on the
way forward where gaps have been identified."
examined whether Reading was well-led and the effectiveness of commissioning
and delivering services.
Cathy Winfield, chief officer of Berkshire West Clinical
Commissioning Group, added: “One of the key challenges facing the NHS is the
provision of care for our ageing population, so it is pleasing to see this CQC
review has recognised the good quality and compassionate care we provide for
many factors involved when helping older people, their families and carers
navigate the health and social care system at a time when they are all feeling
now looking at what more can be done to further improve things and create
renewed opportunities for joint working, so we can address the areas the CQC
inspectors feel need more attention.”
identified many areas of good practices across the board. People in Reading are
much less likely to be kept in hospital when they are ready to leave, compared
to other similar areas of the country."